Systems Administrator

  • Location: Lake Charles area
  • Type: Direct Hire
  • Job #9962

Position: Systems Administrator
Location: Sulphur, LA 70665

ESSENTIAL DUTIES AND RESPONSIBILITIES:

General Description

  • Receives a moderate level of guidance and direction
  • Solves a range of straight forward problems
  • Skill with some specific work related areas
  • Still acquiring higher level knowledge/skills
  • Builds knowledge of organization, processes, and customers
  • Analyzes possible solutions using standard procedures & policies
  • Resolves many issues when alerted by on-call emergency phone during assigned rotation period

Operating System Administration

  • With oversight from senior team members, apply security patches and upgrades to all Windows OS and application software. Works within the schedule and notify end-users of planned downtime.
  • Maintains standard Windows services like Print, file, DNS, DHCP.
  • Periodically scan server logs for abnormal operations and security activities.
  • Follow Standard Operating Procedures (SOP) to ensure consistent server management.  
  • Utilize departmental network share for all server software and upgrades.
  • Verifies assigned daily backup jobs are completed as scheduled. Capable of resolving common issues related to failed backup jobs. Performs data restores.
  • Able to allocate assign permissions to file server folders and groups when requested by trouble ticket.
  • Install/Monitor anti-virus software is operating properly on all servers. Capable of resolving some issues.
  • Able to solve many third level support issues like user problems with applications, e.g., slow processing, apparent malfunctions, explanation of vendor technical documents.

Special Projects

  • Under direction of senior team members, install new operating systems for Windows servers; retrieves fixes from vendor’s electronic repository and applies these to installed operating system.
  • Assist senior team members to replace software for major applications,
  • At the direction of senior team members, assess latest server technology, backup devices, etc. and recommends choices as technology evolves.
  • Assist senior team members evaluate packaged software based on user requirement and vendor specifications.
  • Assist senior team members determine configuration requirements, e.g., Server, PC, Bandwidth, etc.
  • At the direction of senior team members setup evaluation copy of software for testing by users and IT.
  • Any additional responsibilities or tasks as assigned.

QUALIFICATIONS

  • Good written and oral communication skills.
  • Good technical documentation skills.
  • Good interpersonal skills and customer service orientation.
  • Ability to present ideas in non-technical user-friendly language.
  • Ability to conduct research into IT operational issues, standards and products as required.
  • Experience with analytical and problem-solving
  • Comfortable working in a team-oriented, collaborative environment.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Able to work weekend and evening hours for maintenance and emergency work

EDUCATION and/or EXPERIENCE

  • College diploma or university degree in the field of computer science or 5 years equivalent work experience.
  • Certifications in Microsoft Windows Enterprise Products including Exchange and Windows Enterprise, Web Services preferred. May be substituted with experience.
  • Strong understanding of IT operations, theories, principles, and practices.
  • Working technical experience with designing, building, installing, configuring and supporting Windows servers.
  • Hands-on performance tuning and troubleshooting experience.

#9962

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