Our client has partnered with us to add a Corporate Helpdesk professional to their team.  This is a direct hire position and has a great compensation package including 100% company paid benefits.  Details below:

Specific duties and responsibilities include: 

• Set up and maintain computer stations and software 

• Assist with troubleshooting and resolution on computer hardware 

• Support corporate applications, user desktops, computer peripherals, etc. 

• Support of production printer setup and communication 

• Manage inventory of software licenses, hardware, and other IT supplies 

• Promote responsible usage and care of corporate equipment 

• Respond to employee reported issues via ticketing system 

• Research and develop new ways to improve existing processes 

• Proactively analyze and bring forth ideas for continuous improvement 

• Support and participate in the organization’s Continual Improvement Program to conform to ISO 9001 requirements by complying with the Quality Policy and procedures and meeting QMS objectives 

• All employees have a professional duty to provide any information related to security issues, incidents or situations that present a potential security risk to the ISO Team, Management or their Supervisor  

Requirements- Education and Training 

• Bachelor’s degree in Computer Science or related field from an accredited university and/or equivalent work experience 

• A+ certification and MCSE certification a plus 2.2 Knowledge and Skills 

• 2+ years experience in a similar position 

• Understand the issues involved with administering and maintaining corporate infrastructure, including desktop support, network connectivity, Internet access, email, etc 

• Advanced computer hardware knowledge troubleshooting and resolution 

• Working knowledge in troubleshooting network connectivity 

• Knowledge in virtual environment and communication 

• Basic working knowledge in telecom environment, phone sets, voicemail, headsets, etc. 

• Basic understanding in corporate domain setup and communication 

• Desire to lead projects, as well as be able to work in a team environment 

• Demonstrate personal initiative 

• Solid verbal and written communication skills 

• Strong organizational skills and ability to multi-task 

• Solid analytical and problem solving ability 

• Ability to work on multiple projects simultaneously 

• Desire to assume increasing levels of leadership responsibility

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For more information on this job: https://rekruiters.com/jobs/
Rekruiters has been named by business journals as one of the best places to work.
For all of our consultants, we offer benefits such as weekly pay, health insurance, 401k and even profit sharing to our consultants.
Corporate:
https://www.rekruiters.com – Main Site
@rekruiters.com – Twitter
https://www.facebook.com/rekruiters/ – Facebook
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